I am extremely disappointed with the service at your Commack, NY location. I tried to order on line ahead and the staff said that my order was not there. You offered a $3 coupon for orders over $14, which I did, but I didn't know the coupon code and TWO of YOUR MANAGERS were unable to help me. I am very disappointed and don't know if I shall be returning as you are quite far from my home, but I have always enjoyed your food, since my children were little and now they are graduated from college. I work in food service myself and I don't feel it is the fault of your staff, however, if you are going to name someone manager, you should educate & train them to be able to assist customers in ALL ASPECTS of the business. Best Regards, Sharon Mohan
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