| Q: How do I receive the cash back? |
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| A: We'll send your cash back to your paypal account. If you don't have paypal account, please sign up here (It is free) Cash Back Rewards are redeemable approximately 31 days after your account reaches the Cash Back Rewards Minimum Amount. CouponGreat.com pays members in U.S. dollars via Paypal. The minimum payment amount is $0.10. |
| Q: I logged in and made a purchase but I don't see the rebate under "My Cach Back" |
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| A: You must make purchase after you click the link "Click here to activate % cash back". Otherwise the transaction won't be recorded as a cash back sale. Also, in order to get cash back from CouponGreat.com, you can't install any shopping extensions such as Honey on your browser. |
| Q: I never received an email from CouponGreat.com. Why? |
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| A: If you can't find the email in your inbox, it may be sent directly to your Junk folder. Please be sure to ADD US TO YOUR EMAIL ADDRESS BOOK! Our email address is noreply@coupongreat.com Some email providers may treat our emails as spam. We recommend to use hotmail, yahoo or gmail for your email service. or you can ask your email provider not to block us from sending emails to your account. |
| Q: I am a registered user. I'd like to know how to change my email address or password. |
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| A: You can update your email and password from "My Account". Just click the link "Change Email or Password" on the top of My Account page and enter your new email address. |
| Q: I am a registered user. What should I do if I forgot my password? |
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| A: You can recover your password from here. You must click the link in your password recovery email to activate the new password. |
| Q: How to unsubscribe your daily top coupon newsletter? |
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| A: If you are a registered user, you can unsubscribe it from "My Account". Just uncheck "I wish to receive newsletter of coupons and promotions from CouponGreat.com" If you are not a registered user, you can unsubscribe it from here If you have signed up for coupon alerts of specific merchants and wish to unsubscribe, please do so by clicking the link at the top of the email you received. |
| Q: I added some merchants to MyStores but when I went to MyStores there was no coupon there. why? |
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| A: You won't be able to see any coupons in "MyStores" if there are no active coupons available for the merchants you selected. |
For other questions, please contact us here |