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February 14, 2023
I have looked at many reviews of the Bakersfield Black Angus Statehouse today, and find most reviews very favorable, with great impressions of both staff and food. I am at a loss to explain why our visit last evening was so extraordinarily bad. We cannot comment on the food, because after an hour of being ignored by the staff, while sitting a the bar, (to be as fair as possible, we did get an initial drink served by a waitress who then left the bar) we asked to speak with the manager. The manager arrived and after listening sympathetically to our complaint, he, to my total surprise, started to push back. We left. We won't return.
I am an Anglo-Saxon; my wife is a very dark complected woman from the Indian sub-continent. I have wondered whether or not her color was influencing the wait staff. Unfortunately, I am not aware of any other reason that separated us from the other four patrons who were seated next to us in that section of the bar, and who were very well served during the hour we sat, waiting to be called to a table. When we entered the Black Angus, I gave my name to the Hostess. Near the end of the hour I asked my wife to go the Hostess and inquire about our table, and the Hostess told her that she had called us. If she did, she didn’t spend any time trying to find us.
In all of our years wandering the world, we’ve had dinners in restaurants in many States of the US as well as in many countries and we have never had this bad an experience anywhere. The manager’s pushback was without parallel in our experience.
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